USE CASE — QBRs / ACCOUNT REVIEWS
Account reviews that show up as prepared as you are.

Stop spending days pulling together data for a meeting that happens every quarter.

LivePreso assembles each account review automatically — live data, governed slides, personalised to each customer — so your account managers can spend their time on the conversation, not the spreadsheet.

Every quarter, the same problem.

Account reviews are one of the most important conversations an account manager has. And one of the most painful to prepare for. Data from the CRM. Numbers from the BI tool. Last quarter’s performance pulled from a report.

All of it manually assembled into a presentation that looks different every time, says different things, and takes days that should have been spent with customers.

And when preparation is that painful, the temptation is to do it less well, less often, or not at all.

QBRs / ACCOUNT REVIEWS WITH LIVEPRESO
One template. Every customer. Every quarter. Automatic.

LivePreso connects to every system that holds your account data — CRM, BI, ERP, fulfilment platforms — and assembles the review automatically. This customer’s numbers, this quarter’s performance, the benchmarks that matter for this relationship. Not pulled manually. Not formatted by hand. Ready before the account manager opens the app.

AI surfaces the talking points that matter most for this account — what’s changed, what’s at risk, what the opportunity is. The account manager reviews, adjusts if needed, and walks into a meeting with content that’s genuinely prepared for the person they’re meeting.

But the most powerful shift is what happens during the meeting itself. Rather than presenting a fixed report, account managers can run the review as a strategic conversation — letting the customer set the agenda by choosing which goals and priorities are top of mind.

The presentation responds in real time, surfacing the relevant data, visualisations, and recommendations for each chosen priority. Every path is governed in advance. The customer feels heard. The account manager looks like a business adviser, not someone reading from a slide.

After the meeting: engagement analytics show what resonated, AI drafts the follow-up, and actions are pushed straight to CRM.

  • Days of manual data extraction and formatting.
  • Inconsistent slides across the team.
  • Reps going into reviews underprepared.
Features for this use case
  • Automatic data pull from CRM, BI, ERP, and fulfilment platforms
  • Governed slide library — consistent across the entire account team
  • AI-generated pre-meeting brief with performance highlights and talking points
  • Live data in slides — numbers update automatically, no manual refresh
  • Adaptive content paths — customer-selected goals surface the relevant data and recommendations automatically
  • Interactive leave-behind for customers to revisit after the meeting
  • Post-meeting engagement analytics — see what customers actually paid attention to
  • AI-drafted follow-up email and CRM task capture
Related

Content automation

The engine behind every auto-assembled review

Strategy & planning

How review content maps to account status

Enablement intelligence

See which review formats actually drive renewal conversations

More use cases


LIVEPRESO CUSTOMER STORIES
Asahi/CUB: 75x less time spent preparing customer account reviews

Asahi/CUB Premium Beverages automated its quarterly business reviews with LivePreso, reducing content creation time from days to seconds.

Watch the Asahi case study
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